findsphere Terms of Service

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Welcome to findsphere. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the findsphere website, mobile platform, product catalog, and customer support channels. By using our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by findsphere, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them, together with all statutes and regulations that apply in the United States. Should you object to any part of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years old or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without prior authorization;
  • Attempting to breach site security, compromise data infrastructure, or gain access to other users' accounts;
  • Reselling findsphere products for commercial profit without our express written consent.
• Account Security: You are responsible for keeping your account login details confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional details, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where a clear pricing or typographical error is identified, findsphere may correct the mistake and amend or cancel any affected order before it ships, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for general reference; customers with serious allergies should carefully inspect the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may cap order quantities or decline orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@findsphere.club within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on findsphere's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of findsphere and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, findsphere will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our total aggregate liability for any claim connected to a transaction will not exceed the amount you paid for the specific products or services giving rise to that claim.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, United States, without regard to conflict of law rules. Any dispute or claim relating to these Terms or your purchase must first be presented to findsphere's support team so that we may seek an informal resolution.

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9. Changes to These Terms

findsphere may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: findsphere
• Customer Support Email: support@findsphere.club
• Customer Support Phone: 14086561948
• Physical Business Address: 1616 BRANHAM LANE #68, San Jose, CA 95118, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST